Remote Diagnosis
XAC Remote Diagnostics (Cloud RMA) is a cloud-based remote maintenance solution within XAC Cloud TMS, designed to streamline device monitoring, diagnostics, and support operations. Through a unified interface, operators and service teams can remotely perform in-depth device analysis, detect potential issues early, and generate RMA insights—reducing on-site service effort, minimizing device downtime, and improving overall operational efficiency while lowering total cost of ownership.
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Run tests down to deep level of all functional modules remotely |
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Supports all XAC’s terminals | ||
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Generates RMA report directly |
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Show device healthy status by color lighting system |
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Earlier warning system design to enable proactively quality issue solving |
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Value- Lower Total Cost of Ownership
It can help you…
- Single Interface that makes the operation easier and more efficient
- Reduce the cost of on-filed technician
- Minimize the impact of device downtime
Optimize operational costs by automating remote troubleshooting of devices requiring less human interaction to lower NTFs and overall impact of a device failure.
For more information, please contact marketing@xac.com.tw




