XAC Cloud RMA system allows operator or help deck/call center to monitor and diagnose the devices with one integrated interface remotely and thoroughly.
It is able to…

• Run tests down to deep level of all functional modules remotely.
• Supports all XAC’s terminals.
• Generates RMA report directly.
• Show device healthy status by color lighting system
• Earlier warning system design to enable proactively quality issue solving.

XAC Cloud RMA system can mitigate the effort for maintaining the device while makes the analysis more in-time, more accurate.
It can help you…

• Single Interface that makes the operation easier and more efficient
• Reduce the cost of on-filed technician
• Minimize the impact of device downtime

 
Optimize operational costs by automating remote troubleshooting of devices requiring less human interaction to lower NTFs and overall impact of a device failure.
 
For more information, please contact marketing@xac.com.tw